Data Subject Rights Policy

Last Updated: 15th October 2023

1. Introduction 

At www.expertrain.co.uk("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Data Subject Rights Policy outlines your rights as a data subject and explains how you can exercise these rights in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, as applicable. 

2. Your Data Subject Rights 

As a data subject, you have the following rights: 

2.1. Right to Access: You have the right to request access to the personal data we hold about you. To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will respond to your request within one month. 

2.2. Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we rectify or complete it. To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will make the necessary corrections within one month. 

2.3. Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will assess your request and respond within one month. 

2.4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations. To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will consider your request and respond within one month. 

2.5. Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another data controller. To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will provide your data within one month. 

2.6. Right to Object: You have the right to object to the processing of your personal data in certain circumstances. To exercise this right, please contact us using the contact information provided in section 6 of this policy. We will review your objection and respond within one month. 

2.7. Automated Decision-Making and Profiling: We do not engage in automated decision-making or profiling that significantly affects you without your explicit consent. 

3. How to Exercise Your Rights 

To exercise any of your data subject rights listed above,please contact us by using the contact information provided in section 6 of this policy. When making a request, please provide sufficient information to allow us to identify you and respond appropriately. 

4. Verification of Your Identity 

To protect your privacy and security, we may request additional information from you to verify your identity before responding to your requests. 

5. Response Time 

We will respond to your requests within one month of receiving your request. In some cases, if your request is particularly complex or if we have received a large number of requests, we may extend this response time. If we do, we will inform you of the extension and the reasons for it. 

6. Contact Information 

If you have any questions, concerns, or requests regarding your data subject rights or our data practices, please contact us at: enquiries@expertrain.co.uk 

7. Changes to this Policy 

We may update this Data Subject Rights Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.