Microsoft Outlook Level 1

COURSE AIMS

The aim of this 1-day Microsoft Outlook Level 1 course is to provide participants with a foundational understanding of Microsoft Outlook and equip them with the essential skills to effectively manage email, calendars, tasks, and contacts. By the end of this course, participants will be able to efficiently navigate and use Outlook to improve productivity in their daily work.

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LEARNING OBJECTIVES

By the end of this course, participants will be able to:

• Navigate and customize the Outlook interface.
• Create, send, and manage emails.
• Organize and manage email messages.
• Manage and customize calendars for scheduling and appointments.
• Create and manage tasks and to-do lists.
• Manage and organize contacts efficiently.

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TARGET AUDIENCE

This course is designed for individuals who are new to Microsoft Outlook and want to develop foundational skills in email management, scheduling, and contact organization. It is suitable for:

• Office professionals
• Administrative assistants
• Small business owners
• Anyone looking to enhance their email and time management skills

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COURSE OUTLINE

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Module 1: Introduction to Microsoft Outlook

• Overview of Microsoft Outlook
• Navigating the Outlook interface
• Customising the Outlook interface

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Module 2: Email Management

• Creating and sending emails
• Managing incoming and outgoing emails
• Using folders and categories to organize emails
• Applying filters and rules for automated email management

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Module 3: Calendar Management

• Creating and scheduling appointments and meetings
• Managing multiple calendars
• Setting reminders and alerts
• Sharing calendars with colleagues

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Module 4: Task Management

• Creating and managing tasks and to-do lists
• Prioritising tasks
• Setting task reminders
• Marking tasks as complete

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Module 5: Contact Management

• Creating and editing contacts
• Categorising and grouping contacts
• Using the contact list efficiently
• Sharing contacts with others

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Module 6: Advanced Outlook Features (Time Permitting)

• Managing and archiving email
• Using the Outlook search and filtering options
• Setting up Out of Office (Automatic Replies)
• Managing junk email (spam)

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Module 7: Tips and Tricks for Productivity

• Keyboard shortcuts and time-saving techniques
• Effective use of the To-Do Bar
• Best practices for email etiquette and time management

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Module 8: Q&A and Course Review

• Open forum for questions and clarifications
• Review of key concepts and skills learned

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By the end of this 1-day Microsoft Outlook Level 1 course, participants will have the knowledge and skills to use Outlook effectively for email communication, scheduling, task management, and contact organization, ultimately enhancing their productivity and efficiency in the workplace.

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