Microsoft Teams

COURSE AIMS

The aim of this 1-day Microsoft Teams course is to provide participants with a comprehensive understanding of Microsoft Teams, a powerful collaboration and communication platform. Participants will learn how to create, manage, and effectively use teams and channels for efficient remote and in-office collaboration.

‍

LEARNING OBJECTIVES

By the end of this course, participants will be able to:

• Understand the core concepts and functionality of Microsoft Teams.
• Create and manage teams and channels.
• Collaborate, chat, and share files with team members.
• Schedule and conduct online meetings and webinars.
• Use Microsoft Teams for improved communication and productivity.

‍

TARGET AUDIENCE

This course is designed for professionals, team leaders, and individuals who wish to enhance their collaboration and communication skills using Microsoft Teams. It is suitable for:

• Office professionals
• Team leaders and managers
• Remote and distributed team members
• Anyone looking to improve teamwork and communication using Microsoft Teams

‍

COURSE OUTLINE

‍

Module 1: Introduction to Microsoft Teams

• What is Microsoft Teams?
• Navigating the Teams interface
• Customising your Teams experience
• Accessing Teams on different devices

‍

Module 2: Creating and Managing Teams

• Creating a team and adding members
• Managing team settings and permissions
• Understanding team roles and responsibilities
• Archiving and deleting teams

‍

Module 3: Working with Channels

• Creating and managing channels
• Organising content within channels
• Using connectors and tabs for added functionality
• Best practices for channel management

‍

Module 4: Chat and Messaging

• Sending and receiving chat messages
• Using chat features for one-on-one and group communication
• Creating and formatting messages
• Managing chat settings and notifications

‍

Module 5: Sharing and Collaborating on Files

• Uploading and sharing files within Teams
• Co-authoring and editing documents within Teams
• Using OneDrive and SharePoint integration
• Version control and file management

‍

Module 6: Online Meetings and Webinars

• Scheduling and managing meetings
• Joining and participating in meetings
• Sharing screens and content during meetings
• Recording meetings and webinars

‍

Module 7: Integration with Office 365 and Apps

• Integrating Teams with other Office 365 apps
• Accessing and using third-party apps and services
• Customizing your workspace with apps and bots
• Managing app permissions and settings

‍

Module 8: Microsoft Teams Etiquette and Best Practices

• Best practices for effective communication
• Strategies for organising and managing conversations
• Security and compliance considerations
• Troubleshooting common issues

‍

Module 9: Q&A and Course Review

• Open forum for questions and clarifications
• Review of key concepts and skills learned

‍

By the end of this 1-day Microsoft Teams course, participants will be equipped with the knowledge and skills to efficiently use Microsoft Teams for collaboration, communication, and teamwork, whether in the office or working remotely.

‍

Download PDF Outline