Employee Engagement & Motivation

Duration: Half Day

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Course Aims

During this course you will increase your understanding of employee engagement, how it effects output levels and what you can do on a day to day basis to ensure it remains high. You will also learn the different ways people are motivated, what behaviours you can display to raise motivation levels, what actions to take and which to avoid so that your team can perform at their best.

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Course Objectives

By completing this course, you will be able to:

• Understand the difference between engagement and motivation
• Understand the basic principles of motivational theory and how it can be applied
• Understand your role in maintaining engagement and how your behaviours affect others
• Know what actions and behaviours ensure engagement and motivation levels aren’t negatively affected
• Create a robust action plan to improve engagement and motivation levels across your team

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Course content

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Module 1

• Explore the definitions of engagement and motivation
• The challenge- A look at the recent studies and statistics regarding engagement levels across Europe and North America

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Module 2

• Engagement and Motivational Theory and how it links to the workplace
  • Maslow’s Hierarchy of needs
  • Hertzberg’s two factor theory
  • McGregor’s X & Y theory
  • The Gallup model
  • William Kahn – Creating the right psychological conditions

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Module 3

• Taking ownership - Your role in increasing engagement and motivation levels
  • Behaviours
  • Actions
  • Listening and understanding the needs of others

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Module 4

• Action planning- What are you going to do to make a difference?
  • Stop, Start, Continue
  • A plan for yourself, the individual and the team

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